

CORNERSTONE CAPABILITY CONSULTANTS
Exposing, Solving, and Empowering Organizations to Overcome Operational Debt™ Through Consulting, Strategic Partnerships, and Education
What is Operational Debt™?
Operational Debt™ is the hidden thief stealing time and energy from your team. It is accumulated inefficiency, friction, and risk created when organizations rely on broken processes, unclear ownership, misaligned technology, and unmanaged work instead of intentional operating models.




People
Process
Technology
Projects
Unclear roles, overlooked teams, tribal knowledge
Inconsistent workflows, workarounds, and manual steps.
Tools are not designed for how work actually happens.
Too many initiatives, poor prioritization, and weak governance.
Operational Excellence for Every Organization
Cornerstone created the Operational Debt™ Framework and uses it to help organizations uncover hidden waste, modernize how work gets done, and build sustainable operating systems. We partner with government agencies, growing businesses, and nonprofits to expose, solve, and eliminate Operational Debt™ at its root.

Cornerstone's Services
Operational solutions for government agencies, nonprofit organizations, and businesses—built on the Operational Debt™ Framework.

Consulting Services
Our consulting services are grounded in the Operational Debt™ Framework and focus on solving the operational issues uncovered during diagnostics. We work with organizations to address root causes across people, process, technology, and projects—turning insight into coordinated action that drives sustainable improvement.

Training & Certification
Our training and certification programs develop the skills and discipline required to identify and eliminate Operational Debt™. By combining framework instruction with real world application, organizations gain repeatable methods for sustaining operational excellence.

Operational Diagnostics
We help organizations see how work really happens, identify what’s breaking down across people, process, and technology, and prioritize the changes needed to operate more effectively and scale with confidence.
Why Choose Cornerstone?
20+ years of experience
Enterprise-level experience in IT, Operations, and Project Leadership.
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Proven Consulting Framework
Access to the proven Operational Debt™ Framework to standardize assessment, prioritization, and execution across engagements.
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Full-Service Delivery
Process, technology, and project management services under one roof.
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Scalable Growth Without Rebuilding
Scale Services faster using Cornerstone's governance, tools, and operating model without building from scratch.​
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Values Driven Approach
Integrity, transparency, and long-term relationships.